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Alex Bard, CEO

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Customer Story

StockTwits transformed support with Assistly.

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What Our Customers Are Saying

“Hands down, with Assistly we've been able to double the customer contacts that we successfully touch every single day.” Alexis Chapman, Customer Care Manager, One Kings Lane Play Video

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Compare Assistly to Zendesk

Assistly’s pricing, features, and simplicity makes the decision to move over from Zendesk an easy one. Find out why businesses are making the switch to Assistly.

Learn about the Zendesk Alternative.

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Happening Now At Assistly

Assistly Now Available as a Free App on Shopify

With Assistly, Shopify stores can set up and deliver efficient customer service in minutes, with zero-touch onboarding. Shopify retailers can simply click to install the free Assistly app, which will help them create a free Assistly account and then integrate Assistly with their online store automatically.

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What Is the "Fluid Fog"?

The rise of social commerce has forever changed the nature of business. Marketing in this fluid fog means we have to rethink some tried-and-true marketing tenets—like an orderly funnel. Do you know what this means to your business?

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Being Human Is Good Business

Kristin Smaby has worked in the front lines of support for a long time. In an era where companies see online support as a way to shield themselves from interactions with customers, she takes an opposite approach. The human-centric approach.

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Schizophrenic Approach to Social Media Revealed by Study

A recent study released by MarketTools reveals a very odd mix of thoughts and actions that companies take as they build out their social media programs. What's going on here?

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